Privacy policy
Last updated:
This Privacy Policy describes how My Dental Tek (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mydentaltek.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
- Communicate with you
- Provide or improve the Services
- Comply with any applicable legal obligations
- Enforce any applicable terms of service
- Protect or defend the Services, our rights, and the rights of our users or others
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You:
Information you submit directly through our Services, including:
Contact details (name, address, phone number, email)
Order information (billing/shipping address, payment confirmation)
Account information (username, password, security questions)
Customer support information (messages you send via the Services)
Some features of the Services may require you to provide certain information. Choosing not to provide this information may prevent you from accessing certain features.
Information We Collect about Your Usage:
We automatically collect information about your interaction with the Services ("Usage Data"). This may include:
- Device information
- Browser information
- Network connection details
- IP address
- Other information about your interaction with the Services
To collect this Usage Data, we use cookies, pixels, and similar technologies.
Information We Obtain from Third Parties:
We may obtain information about you from third parties, including vendors and service providers. Examples include:
Companies that support our Site and Services (e.g., Shopify)
Payment processors (for payment information and billing address)
Third-party tools like pixels, web beacons, and cookies may also collect certain information when you interact with the Services. Information obtained from third parties will be treated in accordance with this Privacy Policy. For more information, see "Third Party Websites and Links."
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services:
To process payments, fulfill orders, manage your account, facilitate shipping and returns, and provide other account-related features. We may also enable Shopify to match your account with other Shopify services you may choose to use.
Marketing and Advertising:
To send promotional communications, show advertisements, and tailor the Services and advertising to better suit your preferences.
Security and Fraud Prevention:
To detect, investigate, and take action against fraudulent, illegal, or malicious activities. We recommend safeguarding your account credentials and contacting us immediately if your account is compromised.
Communicating and Improving Services:
To provide customer support and improve our Services. This is part of our legitimate interest to maintain a positive business relationship and responsive service.
Cookies
We use cookies on our Site to improve functionality, understand user interaction, and run analytics. Most browsers accept cookies by default, but you can modify your browser settings to reject them. Note that removing or blocking cookies may negatively affect your user experience and certain features may not work correctly.
How We Disclose Personal Information
We may disclose your personal information under the following circumstances:
To vendors or third parties performing services on our behalf (e.g., payment processors, fulfillment partners, customer support).
To business and marketing partners for advertising purposes.
When directed by you or when you provide consent (e.g., social media integrations, shipping requests).
To our affiliates, in connection with business operations.
In connection with business transactions, legal obligations, or enforcement of our terms.
In the past 12 months, we have disclosed various categories of personal information (e.g., contact details, order information, usage data) to vendors and business partners for the purposes outlined above. We do not disclose sensitive personal information without your consent or for inferring characteristics about you.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, please contact us to have it removed.
Security and Retention of Your Information
While we implement reasonable security measures, no system is completely secure. We recommend not sharing sensitive information over insecure channels.
We retain your personal information as needed to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request that we delete certain personal information
- Correct inaccurate information
- Receive a copy of your personal information (data portability)
- Restrict processing or withdraw consent
- Appeal decisions if we decline to process a request
You may exercise these rights by contacting us directly. Please note that we may require verification of your identity to process certain requests. We do not discriminate against individuals who exercise their rights.
Complaints
If you have complaints about how we handle your personal information, please contact us. If you are unsatisfied with our response, you may appeal or contact your local data protection authority.
International Users
Your personal information may be transferred and processed outside your country of residence. When transferring data from the European Union, we rely on recognized mechanisms (e.g., Standard Contractual Clauses) to ensure protection.
Contact Us
If you have questions about this Privacy Policy, you can reach us at:
Email: jkcrongeyer@gmail.com